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EKM Reviews

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Overall Rating

4.0
4 Reviews
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About EKM

EKM is an e-commerce platform that enables businesses to create and manage their online stores with ease. The platform provides users with customizable templates, secure hosting, and a range of features such as order management, inventory tracking, and marketing tools. EKM's user-friendly interface and drag-and-drop editor make it easy for businesses to set up their stores and customize their online shopping experience. The platform also offers integrations with popular payment gateways and shipping providers, ensuring seamless transactions and delivery. With its responsive design and mobile app, EKM enables businesses to reach customers on any device, anywhere. Overall, EKM is a comprehensive and affordable e-commerce solution that helps businesses of all sizes establish and grow their online presence.

EKM Pros & Cons

EKM.com is known for its user-friendly platform with a variety of e-commerce features that are accessible after a simple setup. The service includes free SSL certificates, unlimited bandwidth and storage, and PCI-compliant payment processing. Customers benefit from dedicated account managers and regular site reviews, which provide valuable insights for optimizing the store and boosting sales.

On the downside, EKM.com charges a 20% VAT in addition to the standard fee, and each membership plan has a revenue limit, which may not be suitable for larger businesses. The platform lacks third-party app integration, which can limit functionality for some users. Additionally, support is primarily UK-based, which might not be ideal for international customers.

Overall, EKM.com offers a 6-month money-back guarantee and a 28-day free trial, allowing customers to try the platform with little risk. The Evolution Mode is a unique feature where the platform scans your website for outdated information, ensuring the content remains fresh and relevant. However, the absence of third-party apps and the additional VAT cost are significant considerations for potential users.

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EKM Customer Reviews (4)

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Margaret Reek
Margaret Reek
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May 5, 2023
David Day
David Day
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May 3, 2023
Harry Matthews
Harry Matthews
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May 2, 2023
Marco Dresner
Marco Dresner
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May 1, 2023

EKM Customer’s Q&A

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EKM Features and Benefits

Key features and benefits of ekm.com include:

  • 70+ Customisable Themes: A wide range of themes designed for different industries, ensuring a professional look for online shops.
  • Responsive Design: Themes are fully responsive, providing an optimal shopping experience on all devices.
  • Professional Logo Builder: An integrated tool to create unique logos that match the chosen shop theme.
  • Product Urgency Features: Visual calls to action like countdown timers and stock warnings to encourage purchases.
  • EKM Image Builder: Create professional banners and graphics with a library of stock photos, backgrounds, and icons.
  • Drag and Drop Card Logos: Build trust by displaying accepted payment types with an easy-to-use feature.
  • Advanced Theme Edits: HTML/CSS friendly platform for custom design changes or professional theme building.
  • Dedicated Test Shop: Test new designs in a dedicated environment before going live.
  • Unlimited Products: No limit to the number of products that can be added to the shop.
  • AI Content Creation: Simplify the process of generating unique product and category descriptions with AI assistance.
  • Continuous Updates: Evolution Mode ensures the shop stays ahead of the competition with regular updates.
  • No Contract, Cancel Anytime: Flexibility to start a free trial and the option to cancel without being tied to a contract.
  • Dedicated Account Managers: Expert support to maximise sales potential.
  • Free Domain Name: Included for the first year to establish brand identity.
  • Unlimited Bandwidth and Storage: No restrictions on the amount of data transfer or storage space.
  • PCI-Compliant Payment Processing: Secure payment processing that meets industry standards.
  • Regular Site Reviews: Insights for store optimization and sales enhancement.
  • Evolution Mode: Regular scanning of the website for outdated information to keep content fresh and relevant.
  • 6-Month Money-Back Guarantee: Confidence in the service with an option for a refund if not satisfied.
  • 28-Day Free Trial: Opportunity to try the platform before committing financially.

These features and benefits aim to provide a comprehensive e-commerce solution that is both user-friendly and equipped with the necessary tools to create, manage, and grow an online business effectively. The platform's focus on continuous improvement and customer support highlights its commitment to helping businesses succeed in the competitive online marketplace. The inclusion of AI tools and regular updates ensures that ekm.com remains a modern and evolving e-commerce platform.

EKM Pricing

Ekm.com offers several pricing plans to suit different business needs:

  • Basic Plan: Priced at £37.49 + VAT per month, this plan includes all essential features, unlimited products, a 30-minute welcome call, and UK-based support. It is suitable for online sales up to £50k per year.

  • Standard Plan: At £76.99 + VAT per month, it offers a dedicated Account Manager for 6 months, priority UK support, full analytics, and product urgency features. This plan supports up to £150k in online sales per year.

  • Advanced Plan: For £229.99 + VAT per month, businesses get a full-time Account Manager, 24/7 emergency support, monthly Evolution Mode, and API access. The sales limit for this plan is up to £1m per year.

  • Pro Plan: The highest tier, priced at £659.99 + VAT per month, includes unlimited staff logins, priority design tweaks, SiteLockâ„¢ security, and a website uptime guarantee. It caters to businesses with over £1m in online sales per year.

All plans come with a 6-month money-back guarantee and a 28-day free trial. Annual payment options are available, offering a discount equivalent to one free month. Additional features across all plans include a free domain name for the first year, SSL certificate, no transaction fees, unlimited bandwidth, and access to a mobile app.

Payment Method

Ekm.com offers a variety of payment methods to accommodate customer preferences. Customers can choose from credit card, PayPal, Apple Pay, Amazon Payments, Bitcoin, and other cryptocurrencies. For those who prefer traditional methods, physical checks sent via mail are accepted. Additionally, bank wire transfers are available, typically with a flat fee. For bulk orders, a fee may apply when using credit card or PayPal. Businesses set up for ACH payments can also use this method, which is free but slower, taking about 3–5 days for processing.

EKM FAQs

FAQ

EKM Alternatives

Top 10 alternatives to ekm.com are:

  1. Shopify
  2. Shopify Plus
  3. Salesforce Commerce for B2C
  4. NetSuite
  5. WIX
  6. Woocommerce
  7. BigCommerce
  8. Adobe Commerce (formerly Magento Commerce)
  9. Ecwid by Lightspeed
  10. Webflow

These platforms offer various features such as product search and filtering, storefront design tools, and third-party store integration. They cater to different business sizes, from small businesses to enterprise-level companies, providing solutions for online and offline sales across multiple channels like web, mobile, social media, and marketplaces.

FAQ

EKM Return Policy?

Customers who are unsatisfied with their purchase from ekm.com can return products within 30 days for a full refund. This refund policy does not cover return shipping expenses. For returns initiated beyond the 30-day period, up to 6 months from the date of purchase, a 20% restocking fee will be applied. All returns must meet the condition that the products are unused and undamaged, ensuring they are in good and resale-able condition. Orders returned without adequate protective packaging or with a broken meter seal will not be accepted. For eligible returns, customers should download the RMA Form, complete it, and include it with the return package.

FAQ

How To Open A EKM Account?

To open an account on ekm.com, follow these steps:

  1. Log into the EKM online shop.
  2. Click Settings at the bottom of the left-hand menu.
  3. Select Domain Name on the left-hand side.
  4. Press Signup.
  5. The field will automatically populate with the Account ID for the EKM online shop.
  6. Click the green Signup button.
  7. Finally, click the green Log In button to access the EKM Domains dashboard.

Remember, an EKM Domains account can only be created if there is an existing EKM online shop account. After setting up the EKM Domains account, it is possible to claim a free domain name, set up and manage email addresses, and add an SSL certificate to the online shop.

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